The COVID-19 pandemic has had a profound impact on the way we shop, and this disruption is set to continue for some time to come.
In our fourth Winning Omnichannel report we look at how the crisis has transformed global FMCG and retail dynamics, and provide insights and strategies to help you navigate the rapidly shifting retail and shopper environment.
Based on our most comprehensive global omnichannel research yet, the report gives an in-depth view of the effect COVID-19 has had on countries, channels and categories. We also share our predictions of what the post-COVID retail landscape will look like.